Shipping

PROCESSING TIMES

Orders are processed during business hours, Tuesday to Friday and are usally  shipped within 24 hours from the time of placement, excluding weekends and public holidays. If you are needing something within a certain timeframe, please email us to see how we can best help you.

 

NEW ZEALAND SHIPPING ONLY

All orders are shipped express using Go Sweet Spot and the cost of shipping is free for all orders over $100

$8 Flat rate for all orders under $100

Orders placed before 2pm each working day are dispatched on that day, and will be delivered within 1-2 days. For rural adresses it may take 2-3 days. 

All orders are fully trackable. Each transaction will receive a unique tracking code that will be sent to you via email. 

For orders placed on, or the day before public holidays, delivery times may be extended. During peak times such as Christmas and sale periods, orders may take longer to process.

SHIPPING ON PRE-ORDER ITEMS

Items that are listed as pre-order will be shipped once the item arrives in stock. If multiple items are ordered, then all available items will be shipped out and a separate parcel will be sent once your pre-order arrives.